Two new top appointments at Star Insurance

New People

This year the Star team has expanded to a total of 60 staff across 5 locations and included in our growing employee numbers are two new senior appointments.

Roger Wallace
General Manager Claims Operations & Strategy

My insurance career started straight out of school with AA Mutual where I progressed from cashier to Branch Manager positions at locations throughout New Zealand. I moved on to become Project Manager in the AMI Insurance Head Office delivering a wide range of projects and dealing in complaints management. 

I was fortunate to be the inaugural winner of the Peter Corrigan Scholarship allowing me the opportunity to travel through Australia and Singapore looking at the perception of the insurance industry in different jurisdictions. On retuning to New Zealand I took up an opportunity to lead Claims Operations at Allianz NZ before being appointed as General Manager New Zealand. Prior to coming to Star I was at IAG for 16 years covering responsibilities such as General Manager State Insurance and recently various Executive Manager roles responsible for functions such as Training, First Line Risk, Quality and Complaints.

I have joined Star Insurance in the newly created position of General Manager Claims Operations and Strategy. I am responsible for Star’s overall claim delivery and experience for our Customers/Brokers, Assessing, Salvage and Recovery operations. I sit on the Star executive team. 

I’m married with two adult sons and outside of work I enjoy road cycling, reinstating old computers, and am involved in volunteering on a number of projects with Tiritiri Matangi. 


Monica Tattersall 
Technology Projects and Delivery Manager

My school years were spent in Southland where I grew up on a dairy farm in Edendale. I then attended Otago University where I graduated with a Bachelor of Science degree majoring in Computer Science.

My career has always been in Information Technology in New Zealand. I have worked for a number of recognisable company names including Unisys, Ford Motor Company, Lion Nathan, Pepsi, Bond & Bond, and Maui. I took a break from my career to become a full time mum of twins, Grace and Oliver, now 26 years old.

I joined Star in July this year as ‘Technology Projects and Delivery Manager’. I had experience with Star prior to this on a website project, and also when I worked for Securecom where we provided some IT Services to Star. I was keen to join the team at Star as I had experienced the positive culture, and also the belief and knowledge that further investment in IT will bring huge benefits to the day to day running of the company.

Outside of work my favourite sports to play are tennis and golf. I love to travel within NZ and this year I enjoyed a month in Europe, which allowed me to catch up with my daughter in London and spend time in Italy and France.



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