You're a driver with insurance challenges,
not a circus act.
You don't fit into a one size fits all package.
Having to jump through too many hoops for vehicle insurance?
Sometimes getting insurance isn't a straightforward process. If you were judged on a points system, things like your age, driving history, your occupation and how you use your car, speeding tickets and convictions, the type of car you drive and your kind of license, can all count for or against you.
We believe that your age and driving history shouldn’t necessarily exclude you from getting quality insurance at real-world prices. That’s why we created StarPlus. Being flagged is not the end of the world. Sure, insurance is all about risk, but you won’t be treated unfairly when you’re honest with us.
We treat you like one of the family.
Once accepted, you’ll enjoy the best protection.
Like all our policies, with StarPlus we carefully consider what you need, then customise your policy to suit. As standard, you’ll enjoy:
Guaranteed purchase price payment if vehicle purchased ‘second hand’
Certified value options available
Options to buy wreck back in the event of a total loss.
Genuine parts used in repairs to ensure the integrity of the manufacturer’s warranty
Options for extended insurance whilst vehicle is being used on closed circuits / race tracks / driver training or experience days.
Optional policy extensions to build a customised policy that suits your needs
* Terms and conditions apply. Not all benefits apply to all policies. Please refer to the policy booklet (and your schedule if issued) for further information or call us to discuss your specific needs.
Does your driving record have an oil stain?
Created by and for people living in the real world.
You can drive a car when you’re 16. So why is it so hard to insure your car at that age? Clearly, not everyone is considered the optimum age for insurance. Perhaps your age isn’t counting against you. Maybe you have an oil stain on your driving record?
For whatever reason insurance is not a simple process for you, we developed Star Plus. No matter your driving history, we won’t make you jump through multiple burning hoops, just to be considered for insurance.
Many factors influence your insurance policy and premium. Things like your age, driving history, your vehicle and its use, your licence and more. Many of our competitors take a hard line against drivers with either no history or a colourful one. This can make getting insurance hard or expensive. But unlike most other insurance providers, we’re very hands-on with our customers, to learn more about their unique circumstances. We ask plenty of questions so that we can provide the best and most relevant insurance policy at the best price.
When you’re under 25 or you’ve got a few driving blemishes, we still treat you like anyone else who lives in the real world. We look at all applications personally because we genuinely want to make vehicle insurance better for everyone. Plus our company’s purpose is to make insurance happiness happen.
If you’ve experienced any issues with insurance, or think an issue might be on your horizon, let’s talk to see if we can help you.
Star Insurance Specialists is NZ’s leading niche insurance specialists because we treat customers like family, not spreadsheet entries or statistics. Looking after family is what Kiwis do, and we’re 100% NZ-owned and operated. Contact us today.
It's insurance, but not as you know it.
“Always good people to deal with at Star”
It's insurance, but not as you know it.
“Star consistently provide my clients with great terms and exemplary service. A pleasure to deal with over the past 10 years.”
It's insurance, but not as you know it.
“Out of all the insurance company, we were happy to deal with Star Insurance. Assessor had given us very fair hours to complete our repairs. I am happy to do their work always.”
It's insurance, but not as you know it.
“The staff at Star are always prepared to go above and beyond to help us and our clients achieve a favorable outcome. They are knowledgeable and helpful from underwriting and admin, right through to claims, making it a seamless and effortless experience every time we interact. They offer superior policy wordings that actually work when they are needed at claims time. I wouldnt hesitate to recommend Star to my clients.
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It's insurance, but not as you know it.
“Star Insurance are my go to for hard to insure cars, motorbikes and for campervans. They are always prompt and efficient and respond to queries well within their estimate time frames. I would highly recommend them.”
It's insurance, but not as you know it.
“Star Insurance are a friendly team and willing to find solutions if they can otherwise they explain in detail why that cant.”
It's insurance, but not as you know it.
“Great Products and Great service
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It's insurance, but not as you know it.
“Recently due to a burglary, our family suffered the loss of a number of items. Star Insurance supported us through the event, even managing to recover some items of particular value that was very much appreciated. The supportive, personal and professional attention that was provided was second to none.”
It's insurance, but not as you know it.
“Dealing with Star is easy and quick with prompt quote response times, plus fantastic policy coverage.”
It's insurance, but not as you know it.
“For us the whole process was done in a timely and professional manner.”
It's insurance, but not as you know it.
“I highly recommend using Star Insurance. The staff are always a pleasure to deal with, from sales to claims. They are helpful, the process is simple and you always get prompt responses. Great premiums with great policy wordings.”
It's insurance, but not as you know it.
“I have been working with Star for the last year. I have never felt the need to put our customer with anyone else and John has been fantastic to work with.The turn around time for service is amazing and the prices are incredibly fair. The staff have a good understanding of the vehicles our customers want to ensure and this is reflected in the reliability that our customers and us as insurance brokers feel from Star. Thanks for all your hard work guys.”
It's insurance, but not as you know it.
“Star Insurance have a great team who all make every step of the process easy. Their online system is very user friendly and the team are helpful, friendly and extremely efficient. I have nothing bad to say about Star Insurance.”
It's insurance, but not as you know it.
“Geat policy coverage and very competitive premiums and very easy to deal with.”
It's insurance, but not as you know it.
“Star offer exceptional service. Easy to deal with and great policy wording.”
It's insurance, but not as you know it.
“The team at Star insurance are great in what they do. They really value relationships, which in broker world is really important to us. They have always gone the extra mile to help and support us. You feel like you are treated as valued customers and they are always wiling to work with us. Our account manager Litisha has been so amazing in all her dealings with us. She knows our customers personally and provides an exceptional service all the time. Claims experience has been great as always as well.”
It's insurance, but not as you know it.
“Ive found STAR to be quick and efficient, as well as providing competitive premiums / excesses and a sound product. I had to send an urgent quote request to STAR on a Friday at 4:50pm, I had terms back by 5pm and bound cover at 5:10pm. Most insurers and brokers wouldve been at the pub by that time and I didnt expect a reply and when it arrived, the client and myself were over the moon. Overall STAR are helpful, efficient and client focused.
”
It's insurance, but not as you know it.
“Great rates and cover.”
It's insurance, but not as you know it.
“I always get a very quick response to my emails from Star and quotes are always very clear and competitive.”
It's insurance, but not as you know it.
“Star underwriters and claims team are proactive and efficient. Theyre always happy to discuss a risk/issue, and incredibly efficient!”
What do I need to get a quote?
- Personal Details
Obviously, we need to collect some personal details about you, including your driver’s licence info, date of birth, address and more. This helps to paint an overall picture of your policy application.
- Vehicle Details
What vehicle do you want to be insured? What is its registration number? This information will let us see a lot more detail as we tap into the NZTA website. We’ll also ask how the vehicle is being used and how often.
- Your driving history
Have you started a collection of speeding tickets, had previous accidents, and/or any convictions? These are 3 of the 8 questions we’ll ask you as part of this process. Insurance is based on good faith, which is why it’s important to make honest statements about your driving history. Otherwise, you may face consequences that were avoidable during a claim.
- We then receive your information
At this stage we have your information and your file is allocated a quote number which is immediately emailed to you. We’ll then personally review your application and prepare your insurance options. If your application is received within business hours, we normally email your options back to you within 30 minutes. To view your options, click on the link in our email. Next, choose your preference along with any policy add-ons, then choose your policy start date (from the current day to 30-days in the future), choose monthly or annual payments and make payment. Presto, you’re insured.
Insurance is based on good faith. Which is why it’s important to be honest about your history, so that there are no dramas if you make a claim. We’re all about starting and maintaining good relationships. Why? Because trust and honesty are the foundation of lasting relationships.