Star CamperCare comes with more options, period.
Kiwis love Star CamperCare, NZ’s leading insurance policy for motorhomes, caravans, 5th wheelers, converted buses, campervans and pop-tops. Most insurers only insure the cab and chassis but we insure almost everything, including your RV's Shell, Chassis, Fittings, Fixtures and Contents.
Key CamperCare benefits at a glance
Unbeatable motorcycle insurance.
We create premium motorcycle policies without excessive premiums. When you need unbeatable, customisable motorcycle insurance, for your trike, quad, scooter, classic, show, collectable, off-road racer, restorer, cruiser, sport, custom, touring, heavily modified bike and more, choose Star Motorcycle.
Key Star Motorcycle benefits at a glance
Star Enthusiast policies cover drivers with special vehicle interests that don't fit neatly into a box. We offer four specific but highly customisable Star Enthusiast insurance packages: Vintage, Classic, Project & Performance, Motorsport and Modern Hobby. Click through to each one below.
Star Prestige is our elite vehicle insurance policy for high-end luxury and prestige marques. Discerning drivers choose Star Prestige because it’s unparalleled insurance that’s tailored to each owner’s specific needs. It provides the best, most comprehensive coverage possible, including the highest standard of repairs that maintain your vehicle manufacturer’s warranty.
Star Everyday
For owners of everyday vehicles that are a cut above the rest. These vehicles might once have been a prestige or marque, but over time have lost a little of their shine or are now more widely accessible.
Star Plus
Sometimes getting insurance isn't a straightforward process. If you were judged on a points system, things like your age, driving history, your occupation and how you use your car, speeding tickets and convictions, the type of car you drive and your kind of license, can all count for or against you.
Journey On
Journey On is here 24/7 to help with locked-in keys, flat batteries, emergency fuel, flat tyres, breakdowns and accident co-ordination, medical and legal advice, map directions and our special NZ Concierge service.
Star Auctions
Star Auctions is our ‘insurance auction house’. Here we dispose of total loss, written off and items we have chosen not to repair. We pioneered our No Reserve insurance auctions through the Trademe Auction platform and today have grown with depots throughout NZ to make it easy for anyone to participate and bid on our auctions.
We take extra-special care of customers who insure more than one vehicle with us. Talk to us about other niche vehicles, motorcycles and vehicle and/or motorcycle collections that need the Star treatment.
We know everything about insuring RVs, Motorcycles, Prestige, Classic, Vintage, Performance, European and Motorsport cars.
We are experts at creating and managing extraordinary niche vehicle insurance policies for owners of exceptional vehicles. Our policies are fully customisable to provide certainty for your individual needs.
We are the insurance industry’s niche vehicle insurance specialists, which means we deliver much better insurance policies and better customer experiences.
Our full-service model ensures nothing is outsourced which means our incredible wealth of knowledge and expertise drives customer happiness.
We personally evaluate every policy application to serve our customers’ best interests.
Our policies are financially secured and guaranteed by Vero Insurance New Zealand Limited, which has been given an A+ insurer financial strength rating by Standard & Poor’s.
You can spread out your insurance costs with monthly payments, choose from a range of flexible pricing options and on some policies enjoy free 24/7 Journey On Roadside Assistance with upgrade options available.
We genuinely care about our customers as if they were family.
“I highly recommend using Star Insurance. The staff are always a pleasure to deal with, from sales to claims. They are helpful, the process is simple and you always get prompt responses. Great premiums with great policy wordings.”
“I have been in the Vehicle Glass Industry 35 x years......... : and on a daily basis , have had to Deal with vehicle Insurance Company Assessors and Staff on the phone & or emails. ( I could write a book ) Most in general have pulled their socks up ,so to speak ,as in dealing with vehicle glass customers in processing auto glass claims - however some are still behind the eight ball.Star Insurance has stepped up - experienced - looked -learned and listened , and have put into practice awesome business acumen and stuck to it, ....simple really..... look after Your Customers..... Custom Fabricate your business around your customers and you,ll not go wrong. ”
“Ive found STAR to be quick and efficient, as well as providing competitive premiums / excesses and a sound product. I had to send an urgent quote request to STAR on a Friday at 4:50pm, I had terms back by 5pm and bound cover at 5:10pm. Most insurers and brokers wouldve been at the pub by that time and I didnt expect a reply and when it arrived, the client and myself were over the moon. Overall STAR are helpful, efficient and client focused.
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“I always get a very quick response to my emails from Star and quotes are always very clear and competitive.”
“As a support service provider, it is important to us that insurers understand how communication, understanding and time affects our ability to provide great customer experiences on the ground. We have always found the team at Star to be knowledgeable, efficient and proactive. I have no hesitation in forwarding Star as an ideal company to fulfill your insurance requirements.”
“Star insurance have always been very helpful and I believe their package is the most competitive on the market.”
“Great Products and Great service
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“Stars approach and understanding of prestige vehicles, sets them ahead of the pack. Their team are friendly and efficient, and it makes placement an easy process.”
“The team at Star insurance are great in what they do. They really value relationships, which in broker world is really important to us. They have always gone the extra mile to help and support us. You feel like you are treated as valued customers and they are always wiling to work with us. Our account manager Litisha has been so amazing in all her dealings with us. She knows our customers personally and provides an exceptional service all the time. Claims experience has been great as always as well.”
“Great to work with Star insurance, quick communicators and fast payers.”
“In the numerous dealings I have had with Star Insurance, I have have found found them to be both fair & understanding to all parties with a strong focus on putting things right - what else could one want from an insurer?”
“Star Insurance Specialists are one of the easiest insurance companies to deal with. Quick responses we would recommend.”
“Star Insurance are my go to for hard to insure cars, motorbikes and for campervans. They are always prompt and efficient and respond to queries well within their estimate time frames. I would highly recommend them.”
“The staff at Star are always prepared to go above and beyond to help us and our clients achieve a favorable outcome. They are knowledgeable and helpful from underwriting and admin, right through to claims, making it a seamless and effortless experience every time we interact. They offer superior policy wordings that actually work when they are needed at claims time. I wouldnt hesitate to recommend Star to my clients.
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“Every time I deal with Star Insurance team they are friendly, efficient and helpful”
“We always get great service from Star Insurance. They are knowledgeable, helpful and willing to work with us to provide insurance solutions for our clients needs.”
“We have been a supplier to Star Insurance for a customer of theirs and found them easy to deal with and received prompt payment for our services
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“Simply - Star are the best underwriters I have ever dealt with. They are fast, efficient, competitive and willing to work with me to get the best outcome for my client and me. What more could you ask for as a broker?”
“Dealing with Star is easy and quick with prompt quote response times, plus fantastic policy coverage.”
“Geat policy coverage and very competitive premiums and very easy to deal with.”
“Star offer exceptional service. Easy to deal with and great policy wording.”
“Competitive premiums, excellent claims response and prompt response to queries, Star are a pleasure to work with.”
“We've always found the team at Star great to deal with. They have a fantastic approach to providing solutions for our clients.”
“For us the whole process was done in a timely and professional manner.”
“Star underwriters and claims team are proactive and efficient. Theyre always happy to discuss a risk/issue, and incredibly efficient!”
“It's lovely to deal with a company that is modern in its operation yet still subscribes to good old fashioned business values.”
“Star Insurance have a great team who all make every step of the process easy. Their online system is very user friendly and the team are helpful, friendly and extremely efficient. I have nothing bad to say about Star Insurance.”
“Great rates and cover.”
“Star Insurance are a friendly team and willing to find solutions if they can otherwise they explain in detail why that cant.”
“I find the products supplied by Star of a high quality and cater to the specialised needs of its niche market. It's nice to have an Underwriter who is knowledgeable in their craft instead of spread thin across all fields.”
“Star Insurance is a company that seems to have a better understanding of the price and pitfalls of repairing vehicles. When dealing with them you can be assured that there is going to be a fair price put in place to undertake repairs which will in turn allow a quality job and a happy customer.”
“Out of all the insurance company, we were happy to deal with Star Insurance. Assessor had given us very fair hours to complete our repairs. I am happy to do their work always.”
“Star have impressively fast response times and provide very competitive rates on campers, motorcycles, classics, and European cars.”
“Awesome team! Personal, friendly and efficient service. Highly recommended.”
“I have been working with Star for the last year. I have never felt the need to put our customer with anyone else and John has been fantastic to work with.The turn around time for service is amazing and the prices are incredibly fair. The staff have a good understanding of the vehicles our customers want to ensure and this is reflected in the reliability that our customers and us as insurance brokers feel from Star. Thanks for all your hard work guys.”
“I highly recommend using Star Insurance. The staff are always a pleasure to deal with, from sales to claims. They are helpful, the process is simple and you always get prompt responses. Great premiums with great policy wordings.”
“In my 10 plus years in the insurance industry, I have always found Star Insurance to be extremely competitive with their premiums. John Edie (Key Account Manager - Lower North Island/South Island) is always open to discussing how terms have been arrived at and will (if possible) review the premiums to assist our clients. His regular visits and genuine interest in our clients needs makes working with Star so simple.”
“Recently due to a burglary, our family suffered the loss of a number of items. Star Insurance supported us through the event, even managing to recover some items of particular value that was very much appreciated. The supportive, personal and professional attention that was provided was second to none.”
“The Star insurance team provide great service. Their 0800 number means they are always available and they regularly call into our office when they are passing through. Their prices are very competitive and the first company I think of for insuring Campervans or European cars.”
“Always good people to deal with at Star”
“While working with Star Insurance assessors it made the job flow easy and was was good to communicate with and very helpful. I would happily work with them anytime.”
“Very friendly and efficient with competitive premiums.”
“Star consistently provide my clients with great terms and exemplary service. A pleasure to deal with over the past 10 years.”
“The Team at Star Insurance are great to deal with . Very Customer focused, and professional,and work towards a swift resolution for their Clients. I have Personal Experience with Motorcycle/ Car and Caravan Insurance dealings over a number of years with Star, and would not hesitate to recommend them to friends and associates.”
“I reiterate my previous comments. Thank you to all the team at Star who deliver and live up to your company's expectations. Quotes/queries/renewals delivered in short time frame, questions answered, service with a smile, great informative magazine, excellent products and monthly visit in person appreciated in this busy work environment. Thanks for taking time to talk to ALL staff, not just senior brokers and for bonus chocolate treat! Your team are doing a great job supporting brokers and our industry, thank you.”
Our innovative approach to insurance has made us an industry leader. Being experts at creating and managing extraordinary niche vehicle insurance policies, we only provide certain kinds of motor vehicle insurance. As at December 2019 we insure over $3b worth of Kiwi vehicles.
Offering specific policy types means we can truly understand the needs of our customers and their vehicles to provide insurance policies that are as unique as they are. This means being more hands-on in our approach, not fully automating the process and treating you as an average. You’re not a faceless number. You’re an individual with a unique vehicle and unique needs.
By asking you the right questions we can ensure that you pay for what you need, not for what you don’t, and at the same time, give you the best policy money can buy. Our approach also means that if you need to make a claim, and you’ve played by the rules, you will experience the best outcome. Remember, making a claim is when the rubber hits the road, and you find out just how good your insurance choice was. Come and see what the Star treatment feels like. Smart Kiwis choose Star. You can too. Get a Star policy now.
Bailey glides through our office with ninja-like skills, to spread his warm Zen vibe to everyone he encounters. He’s a gentle reminder to us all that we’re here to help our customers and each other to the best of our abilities, in a warm and caring way.
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