We make customer happiness happen.
Our people make us who we are.
We grow better connections.
We have spent a lot of time and money developing the right people in our company because we want our customers to have great experiences with us.
By developing a team of niche insurance specialists, our customers experience a level of service and support that far surpasses standard industry practices.
Speed to resolution, especially around claims time, is when you’ll discover just how good your insurance provider really is. When you have an expert handling your case, who is not only an authority but is authorised to advance your queries or claims, it makes a huge difference to your stress levels. Most people agree that dealing with insurance is a bit of a drag but we think there’s no reason why it can't be a pleasant experience.
Join us to see what real customer happiness feels like.
Governance Board Member
Independent Governance Board Member
Independent Governance Board Member
Chief Executive OfficerDDI: 09 250 6004
Chief Operations OfficerDDI: 09 250 6013
Chief Financial OfficerDDI: 09 929 2924
Sales ManagerDDI: 09 250 6014
Key Account Managers
Annalee CaltauxDDI: 09 974 0340
John EdieDDI: 09 282 5426
Ross AltoftDDI: 09 941 8128
Joanne SmithDDI: 09 250 6017
Claims & Technical
Tatiana Tataurangi-RuruDDI: 09 929 2927
Dallas TelfordDDI: 09 250 6010
Roger ScholesDDI: 09 250 6019
Daryl GatesDDI: 09 250 6011
Terry Clews (contractor)DDI: 09 941 8135
Weston SavillDDI: 09 974 0347
Jarrod SmytheDDI: 09 282 5420
Bernard ChongDDI: 09 974 0342
Thaila EatonDDI: 09 974 0344
Nayan VallabhDDI: 09 282 5424
Kirsty SheehyDDI: 09 974 0349
Customer, Broker and Dealer Service
Sarah LeachDDI: 09 282 5429
Janelle StubbingtonDDI: 09 929 2923
Theresa HoodDDI: 09 974 0341
Fiona WrightDDI: 09 282 5421
Toni McCormick (Part-time)DDI: 09 250 6000
Shae BurgessDDI: 09 974 0346
Krystal CarssDDI: 09 250 6018
Nova DagunoDDI: 09 250 6000
Sharon RuadoDDI: 09 250 6000
Rejoy LopezDDI: 09 250 6000
Linda WongDDI: 09 929 2925
Terence ChandraDDI: 09 929 2926
Kasia WestrayDDI: 09 974 0348
Lenka KoutnikovaDDI: 09 250 6016
Check out all our policies below
We make insurance happiness happen.
RV/Caravan InsuranceFind out more Quick view
Star CamperCare comes with more options, period.
Kiwis love Star CamperCare, NZ’s leading insurance policy for motorhomes, caravans, 5th wheelers, converted buses, campervans and pop-tops. Most insurers only insure the cab and chassis but we insure almost everything, including your RV's Shell, Chassis, Fittings, Fixtures and Contents.
Key CamperCare benefits at a glance
- ›Our policies are fully customisable to provide certainty for your needs
- ›We handle everything in-house
- ›You only deal with decision makers in-house at Star Insurance Specialists
- ›We’re NZ-based and operate 24/7/365.
Motorcycle InsuranceFind out more Quick view
Unbeatable motorcycle insurance.
We create premium motorcycle policies without excessive premiums. When you need unbeatable, customisable motorcycle insurance, for your trike, quad, scooter, classic, show, collectable, off-road racer, restorer, cruiser, sport, custom, touring, heavily modified bike and more, choose Star Motorcycle.
Key Star Motorcycle benefits at a glance
- ›Coverage for accident-damaged helmet, leathers and clothing
- ›24/7 mechanical roadside & claims assistance
- ›More than one bike - we know you can only ride one at a time so we rate this accordingly to keep your premiums down
- ›You can select monthly or annual insurance options and we do not charge any additional credit card surcharge costs.
Star Enthusiast policies cover drivers with special vehicle interests that don't fit neatly into a box. We offer four specific but highly customisable Star Enthusiast insurance packages: Vintage, Classic, Project & Performance, Motorsport and Modern Hobby. Click through to each one below.
Star Prestige is our elite vehicle insurance policy for high-end luxury and prestige marques. Discerning drivers choose Star Prestige because it’s unparalleled insurance that’s tailored to each owner’s specific needs. It provides the best, most comprehensive coverage possible, including the highest standard of repairs that maintain your vehicle manufacturer’s warranty.
More fromQuick view
For owners of everyday vehicles that are a cut above the rest. These vehicles might once have been a prestige or marque, but over time have lost a little of their shine or are now more widely accessible.
Sometimes getting insurance isn't a straightforward process. If you were judged on a points system, things like your age, driving history, your occupation and how you use your car, speeding tickets and convictions, the type of car you drive and your kind of license, can all count for or against you.
Journey On is here 24/7 to help with locked-in keys, flat batteries, emergency fuel, flat tyres, breakdowns and accident co-ordination, medical and legal advice, map directions and our special NZ Concierge service.
Star Auctions is our ‘insurance auction house’. Here we dispose of total loss, written off and items we have chosen not to repair. We pioneered our No Reserve insurance auctions through the Trademe Auction platform and today have grown with depots throughout NZ to make it easy for anyone to participate and bid on our auctions.