Terms and Conditions

Website terms of use

These are the terms for the use (“Terms of Use”) of the website owned and operated by Star Underwriting Agents Limited trading as Star Insurance Specialists ("SIS") and accessed under the domain name ‘starinsure.co.nz', 'starinsurance.co.nz', 'sual.co.nz', 'starauctions.co.nz', 'campercare.co.nz' (“the Site”). In these Terms of Use “we”, “our” and “us” refer to Star Underwriting Agents Limited.

By accessing or using this Site you acknowledge and agree to comply with these Terms of Use. If, after having read these Terms of Use you do not accept them, you should immediately log out from this Site.

We reserve the right to vary these Terms of Use and the Privacy Policy at any time by publishing varied provisions on this Site. By continuing to use this Site after the publication of any amended Terms of Use you are agreeing to be bound by such amended Terms of Use.

These Terms of Use should be read in conjunction with our Privacy Policy.

Intellectual Property
We either own or licence all copyright in this Site and all rights are reserved. We either own the intellectual property rights in the content material that appears on this Site, or we have obtained the permission of the owner of the intellectual property to use the content on this Site.

No use, including reproducing, adapting, distributing, storing, broadcasting or copying any material appearing on this Site is allowed without our written permission.

Where material not published by us appears on this Site, you must not use or copy any such material without the written consent of the original owner.

Use of information
The information presented on this Site has been compiled from various sources and is intended to be factual information only. The description of the various insurance products and services on this Site is provided solely for general purposes and is not intended to be a complete description of all the terms, conditions or exclusions applicable to the particular insurance product or service. While we take reasonable steps to ensure that the information contained on this Site is accurate and up-to-date, the information is subject to change without notice.

You should not rely on the information contained in this Site as personal advice. You are solely responsible for the actions that you may take in reliance on the information contained on, or accessed through this Site. You should consult a qualified adviser for advice on whether the information on this Site is suitable for your personal objectives, financial situation and needs.

Our Liability
You acknowledge that:
(a) Except as expressly stated in these Terms of Use, all warranties, representations or conditions relating to any aspect of this Site, or to the information contained on this Site (whether express or implied and whether arising in contract, at common law or under statute) are expressly excluded to the maximum extent permitted by law.

(b) If any relevant statute (including without limitation the Fair Trading Act 1986 and the Consumer Guarantees Act 1993) implies statutory rights, conditions or warranties which cannot be lawfully excluded, our liability and the liability of our employees, directors or agents will be limited to, at our discretion, the supply of services again or the payment of the cost of having the services supplied again.

(c) This Site is, to the extent permitted by law, provided "as is, as available", without any warranty of any kind including, without limitation, any warranty with respect to the quality, performance or functionality of this Site and that this Site will be interrupted or error free.

(d) Changes or updates to the content of this Site may occur without notice. Neither we, nor our directors, employees or agents can accept liability for any errors or omissions and make no representations as to the accuracy, adequacy or completeness of any information contained on this Site.

(e) To the extent permitted by law, we are not liable to you for any incidental, indirect, special, consequential or economic loss or damage (including loss of profits or opportunities and exemplary or punitive damages), liabilities, claims or expenses whatsoever, arising out of, or in relation to, your use of, or reliance on information contained on or accessed through this Site, or in respect of any failure or omission by us to comply with our obligations under these Terms of Use, whether arising in contract, in tort including negligence, at common law or under statute.

(f) To the extent permitted by law, you indemnify us from and against all actions, claims, suits, demands, liabilities, costs or expenses arising out of or in any way whatsoever connected to the use of the Site.

Links to other websites
As a convenience to you, this Site may contain links to other websites independently maintained by others. Because we do not control these other web sites, we cannot be responsible for the content or accuracy of the information or other material on these linked web sites.

The fact that we have provided a link to another website does not mean that we make a recommendation or give any endorsement or approval of any products or services contained in those other websites. We do not guarantee that these other websites will be free from viruses or other harmful components or that access to these websites will be without error or interruption or that any defects on those websites will be corrected.

You acknowledge that you cannot make any hyperlinks to this Site without our prior written consent.

This Site provides information about insurance and the insurance products and services we provide. Unless expressly stated otherwise, the Site, these Terms of Use and any disputes arising from their use, is governed exclusively by the laws and the courts of New Zealand.

All prices quoted on this Site including on the Pay Account and Quote pages are in New Zealand dollars (NZD). Any payment made through the Site payment pages will be charged to the processed credit card in New Zealand dollars (NZD).

Credit Card Payments
Payments made by credit card using our Site Pay Account, Buy Quote, Pay Auction ‘payment pages’ payments are processed by our payment gateway provider, Windcave New Zealand Limited (”Windcave”). All credit card data is entered direct between You and Windcave. No credit card information is handled, stored or processed by the Site. Where you choose to Buy Now a monthly insurance policy and where the first payment is made by you by credit card using the Buy Quote payment page, the first payment will be processed by Windcave. Windcave will concurrently tokenize* your credit card data and provide this token to Us. Your insurance policy will renew on the frequency shown in your documentation. We will automatically process further monthly insurance payments when they fall due using this token. Every 12 months we will provide you with a new insurance schedule. Please ensure there are sufficient funds available for each payment to be completed on the date shown below to ensure your insurance remains valid. If you have any changes to your policy that may affect the schedule of payments, please advise us no later than 3 working days before your next monthly premium is due.

 *Tokenized Data means data for which Windcave has substituted a sensitive data element with a non-sensitive equivalent that has no extrinsic or exploitable meaning or value;


Contact Us
Contact details are contained in the Contact Us section of this Site.

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