Star CamperCare
is NZ’s leading RV insurance policy.
Journeys aren’t risk free, but your insurance should be.
Experts at creating extraordinary RV insurance.
Welcome to fully optioned RV insurance.
Star CamperCare provides New Zealand’s most comprehensive, customisable, inside-out RV insurance policy. It’s the reason why we are New Zealand’s leading RV insurance specialists.
What actual comprehensive RV insurance looks like.
You’re covered. Inside and out.
If you own a motorhome, caravan, 5th wheeler, converted bus, campervan or pop-top, here’s just some of the reasons why thousands of customers like you have made us the RV Insurance leader. This is what made to order RV insurance looks like:*
Only Star CamperCare protects your RV’s Shell, Chassis, Fittings, Fixtures and Contents
Personal contents cover of $3,000 automatically included and can be extended to suit your circumstances
Glass Coverage automatically included in your policy
New Replacement and Agreed value options
We’re NZ-based and operate 24/7/365 with 24hr roadside and 24hr claims assistance teams standing by.
You choose your repairer or use one of ours
*Terms and conditions apply. Not all benefits apply to all policies. Please refer to the policy booklet (and your schedule if issued) for further information or call us to discuss your specific needs.
Ready for the Star treatment?
Enjoy real world RV insurance.
Buying and maintaining an RV is a big investment, which is why you need to look beyond what sounds good or looks good on paper. Dig deeper and you’ll see what you’re really covered for, and realise that most insurers only insure the cab and chassis, and have to refer to a third party (especially for claims) for any decisions regarding your policy. This can be hugely frustrating.
Star CamperCare, on the other hand, take care of everything in-house and insure anything that you’d typically sell with your RV. We include all the important components like the fridge and stove, and anything that’s a permanent fixture, inside and out, including awnings. As an added benefit, included in all of our policies is $3,000 loose contents cover as standard. You can upgrade this if needed. Most other insurers just insure the cab and chassis and very few come close to what we offer.
We go way beyond ticking boxes to offer a personalised and customised process to ensure the right fit for your needs. We don’t let spreadsheets determine outcomes because your insurance needs to be as unique as you, which is why our customers enjoy the best care and protection.
As New Zealand’s leading RV insurance specialist we provide ultimate care and protection at the best price.
New Zealand’s best roadside assistance - 0800 888 247
Peace of mind knowing you have outstanding roadside assistance to keep you moving.
All Star Insurance CamperCare policies include an exclusive Roadside Assistance membership supplied by New Zealand Roadside Assistance, which gives you nationwide, 24/7 breakdown assistance and support. We’re proud to have a market-leading annual limit for roadside and tow. Our exclusive membership applies to the vehicle (not the driver) and gives you or anyone driving your RV extra peace of mind and assistance in the event of a breakdown.
If the problem can’t be fixed roadside, we’ll get you to safety. Our exclusive Roadside Assistance membership has market-leading annual limits for roadside and tow. It provides towage to the nearest place of safety* to a maximum of $1,000 per callout, with three callouts per year. That means across the year, our membership has the highest combined level of roadside services available in New Zealand.
*Nearest place of safety = a secure tow yard, mechanical repair premises or a nominated home address (whichever is the closest to the breakdown)
EXCLUSIVE ROADSIDE ASSISTANCE, THE BEST BITS.
- - Nationwide 24/7 breakdown assistance and support
- - Applies to the vehicle, not the driver
- - Market-leading annual limit for roadside and tow
- - Highest combined level of roadside services available in NZ
What do I need to get a quote?
- Personal details
Obviously we need to collect some personal details about you, including your driver’s licence info, date of birth, address and more. This helps to paint an overall picture of your policy application.
- Vehicle details
What RV do you want insured? What is its registration number? This information will let us see a lot more detail as we tap into the NZTA website. We’ll also ask how the RV is being used and how often.
- Your driving history
Have you started a collection of speeding tickets, had previous accidents, and/or any convictions? These are 3 of the 8 questions we’ll ask you as part of this process. Insurance is based on good faith, which is why it’s important to make honest statements about your driving history. Otherwise you may face consequences that were avoidable during a claim.
- We then receive your information
At this stage we have your information and your file is allocated a quote number which is immediately emailed to you. We’ll then personally review your application and prepare your insurance options.
If your application is received within business hours, we normally email your options back to you within 30 minutes. To view your options, click on the link in our email. Next, choose your preference along with any policy add-ons, then choose your policy start date (from the current day to 30-days in the future), choose monthly or annual payments and make payment. Presto, you’re insured.
Insurance is based on good faith. Which is why it’s important to be honest about your history, so that there are no dramas if you make a claim. We’re all about starting and maintaining good relationships. Why? Because trust and honesty are the foundation of lasting relationships.
Frequently asked questions.
So what do you think? Got some questions?
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Yes, we offer this option. Please call or email our knowledgeable team and we will give you the options available to your policy.
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If you have friends that are borrowing your motorhome for their recreational use we can cover them but we must be notified and they must be noted on the policy. They may have an additional excess that applies.
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An excess is the amount that you contribute to a claim. If you make a claim and it's accepted, your insurer will pay the repair or replacement costs that are over your excess amount. If the accident is not your fault your excess will often be refunded to you.
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Yes, we can extend cover but we need further information to assess this risk. Please call our knowledgeable team to discuss this with them.
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Yes you can. Many rental firms offer insurance as part of their rental package. Star CamperCare can issue an insurance policy for a motorhome you rent. You will need to apply to us with details such as motorhome description and value, the length of hire, your driving license details, age and driving experience.
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An excess is an amount you must contribute towards the cost of repairs, or payment of a total loss settlement for each event that you have made a claim for.
If we have identified that you were not at fault in an accident and you have provided details of the 'at fault' party your excess may be waived or refunded to you.
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For average motorhomes insurance often costs in the region of $500 - $1500 a year, but motorhome insurance costs depend on factors like model, age, features, the construction type of your motorhome and how regularly you use it and other questions an insurance company may think relevant.
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If anyone involved in the accident has been injured or if the accident is impeding traffic, contact 111 immediately. If there are no injuries, contact us on 0800 250 600