Making a claim is easy with Star.
Our in-house team handles claims to make everything quick and easy.
What kind of claim are you making?
Contents only
If you are travelling or permanently live in your Motorhome/Caravan/Converted Bus/Horse Truck and you’ve damaged your personal contents, please email our team.
Provided you don’t have insurance elsewhere for the damaged contents item(s), we can assist to repair or reinstate the item up to its indemnity value.
In order for us to assist you, there is certain information that we require. E.g. accident details (including where, when and what happened), proof of purchase (e.g. receipts, bank statements) documents and quote(s) to replace the item(s).
Your applicable excess will stand and depending on the outcome of your claim, it may be deducted from our settlement offer or payable to the repairer/supplier of the replacement item(s).
Please email [email protected] with the below:
- Completed Non-accident Motor Claim Form & Contents Claim Form
- Non-accident Motor Claim Form (Download/Save the file) {do not preview within your browser}
- Contents Claim Form (Download/Save the file) {do not preview within your
- browser}
- Images of damaged contents item(s)
- Proof of purchase document
