Choose a better
road with Star
A FEW REASONS WHY US...
We know that when it comes to motorhome and caravan insurance, you have a choice of insurance providers. It’s the reason we continually strive to provide the best overall RV cover at the best price.
If you’re a new RV owner, or are considering another insurance provider for your RV insurance, here’s why we believe Star Camper Care is your best choice.
We’re the Industry Leader
Our total care approach, along with offering the best policies at the best prices, is something that resonates with our customers. You will feel assured that your needs are being fully met. If you have any questions our great customer-focused team is just a phone call or email away.
Safe and secure
You’re in good hands with Star CamperCare. Our underwriter, Vero Insurance has an A+ insurer financial strength rating from Standard and Poor’s. That’s one less thing to worry about. Once approved your claims will be covered – fast.
The best service with fast in-house decisions
One of the key benefits of dealing with Star CamperCare for your RV insurance is our team. If you don't have a broker, you will deal with the people who know your account and make all decisions to do with your policy. Our experienced, NZ-based customer friendly team looks after everything to do with your policy, from initial fees through to approving claims. We do it all. This saves you time, money and stress. If you have a relationship with a broker, they will receive the same great service from us.
One size does not fit all
No two policies are the same. You’re unique, and so is your RV insurance policy. We’ll make sure that you have all the cover you need and nothing you don’t. You’re unique, so we work out a great, custom rate especially for you, based on how you use your RV.
Crystal clear policy documents
You don't need a law degree to understand our policies. We don't hide behind jargon or do anything to compromise your understanding of what’s in your insurance policy. It’s in both our interests to ensure there are no misunderstandings.
Comprehensive RV cover
We cover everything you expect, but some companies make you pay extra for fixtures and fittings. We believe you want everything covered, not just what an insurance company says you can cover. So we insure your entire RV, inside and out. This includes fixtures, fittings, contents…everything. The last thing you need to think about is whether any loss is covered.
New Replacement Vehicle
If you are buying a brand new motorhome or caravan from a dealer (you are the first registered owner) and the vehicle is written off in the first 12 months (3 years for a caravan) we will buy you a brand new replacement motorhome or caravan equal in specification.
All our policies are Agreed Value and the agreed value can last up to 5 years (conditions apply). If you already own your motorhome we can issue you an Agreed Value policy where the agreed value is valid for 3 years. Even after 3 years we can re-agree the value for a further 3 years, and then for another three years after that and so on.
What constitutes a vehicle?
Everything that is permanently fitted to your vehicle, or sold with your vehicle (or would be sold with your vehicle) is included in our standard insurance. (Not all companies do this, and some companies treat items you’d sell with your vehicle as contents.) We include an additional insurance for your personal contents that you take with you in your vehicle. This amount can be increased in cases where, for example, you live in your vehicle.
24/7 Customer Care
Our NZ-based customer service team is here for you 24 hours a day, 7-days a week.
Choose your repairer
We have an extensive network of repairers. You are free to choose who touches your RV and makes any necessary repairs. We can help steer you in the right direction if needed.
Free 24/7 roadside assistance
Included free in your Star CamperCare policy is Journey On Roadside Assistance. It provides you with nationwide, 24/7 breakdown cover so you’ll never be far from help when you need it.
Even more great Star CamperCare benefits
- Our policies cover everything inside your RV, not just its body or fixtures
- We tailor your policy to suit your unique needs
- We care about positive outcomes for our customers
- We handle all claims and customer service in-house
- We treat our customers like family
- We love challenging the status quo
- You don't need a law degree to understand our policies.
- No excess on glass claims
- No claims bonus protection for life
- Cover for incorrect fuelling
- Personalised plate cover
- Storage and restoration cover options
- Generators and awnings are automatically cove